Damaged Goods - In the unlikely event that a wine be damaged in delivery we will
gladly offer an immediate replacement. Our drivers will note any breakages at the point of
delivery. Please call us immediately to inform us of any such occurence.
Faulty Goods - If a wine is found to be 'corked' or faulty we will be happy to offer a
replacement or credit against your next order. Notification must be given to us within 3 working
days of delivery. Please do try to keep the offending wine as well collect it on replacement.
Incorrect Goods Delivered - On the rare occasions this happens we offer immediate replacement of the
incorrect goods, on return of the bottle(s) in question.
Please do check that the delivered wine matches your order.